I am a passionate and professional individual with burning desire to grow in the construction/civil engineering field. I completed my studies at Triumphant college of Namibia, of which i possessed the advanced diploma level 6. My passion for increasing engineers and the prospect for a demanding, exciting and challenging career made me realize construction/Civil engineering was my perfect career path.
As a young man I am filled with nothing but ambition and determination to become a well-recognized construction/civil engineer in the shortest time possible. I will stop at nothing to achieve this goal. I mostly look forward to the experience and knowledge I will gain when employed. As well as the connections made in the course of the time employed. I offer my AutoCAD design skills to help create the structural vision for the project at hand, writing detailed reports and quotations for the supplies needed, surveying and identify potential landscapes for construction projects and planning a well detailed project schedule for the projects. Not only am I skilled in these ways but I am also a very fast learner and very adaptive when the need arises. I do hereby apply for a suitable vacancy in your organization. For my character and ability.
I have enclosed my detailed curriculum vitae for your consideration. I would like to ask if there are any position that may be available for me because as a young engineer its quite difficult to find a job that will give me the opportunity to exercise my skills and grow in the engineering field.
I look forward to your response.
Sincerely
Frietz Namupala
As a Call Agent at Triumphant College from December 2022 to July 2023, I was responsible for handling incoming and outgoing calls to provide exceptional customer service and support.
Key responsibilities included answering a high volume of calls from students, parents, and staff members, resolving inquiries, and providing accurate information about college programs, admissions processes, and academic schedules. Furthermore, I effectively handled and escalated urgent or complex issues to the appropriate departments or supervisors to ensure prompt resolutions.
I also played a crucial role in maintaining the college's database by accurately updating student and prospect information, tracking call logs, and inputting data into the CRM system. Additionally, I executed dedicated outbound calling campaigns to follow up with prospective students, gather feedback on admissions processes, and schedule appointments for college counselors.
Throughout my tenure, I consistently maintained a professional and empathetic demeanor when interacting with callers, ensuring a positive customer experience. I developed strong communication and problem-solving skills, adapting quickly to fast-paced environments and collaborating effectively with my colleagues and superiors to streamline processes and improve overall call center efficiency.
As a Site Supervisor at Mankene Construction and Investment cc from Feb 2017 to Feb 2020, I was responsible for overseeing and coordinating construction activities on various projects. This included managing a team of workers, contractors, and subcontractors to ensure that projects were completed within budget and on schedule.
My key responsibilities included:
1. Planning and organizing daily work schedules and tasks for the construction team.
2. Monitoring and inspecting the quality of work performed to ensure compliance with regulations and specifications.
3. Coordinating with architects, engineers, and other professionals to address any design or construction issues.
4. Managing the procurement of materials and equipment needed for construction projects.
5. Conducting regular safety inspections to ensure compliance with occupational health and safety standards.
6. Resolving any conflicts or issues that may arise during the construction process.
7. Providing regular progress reports to the management and clients to keep them informed about project status.
8. Assessing and mitigating any potential risks or challenges that could impact project timelines or budgets.
During my tenure, I successfully completed multiple projects and received positive feedback from clients for my efficient project management and attention to detail.