Job Purpose:
This position is vital to the success of the Commercial business and team and the incumbent is expected to acquire a sound working knowledge of the activities of the Commercial Manager, Marketing and Field force. He / she needs to bring relief to the Commercial Manager and field force through shielding them from administration and day to day problems, thereby ensuring that the more important business standards and sales development / income related aspects of the team’s responsibility have priority.
Responsibilities:
- Handle, in the absence of the Field Account Managers, all customer queries and resolve where possible; alternatively follow up when query is passed onto another department
- Direct go-between when field staff not available.
- Understand fuels and lubes price build up and able to quote in absence of Field Staff
- Monitor pricing of non-fuel products and lubricants on a monthly basis and advise Sales team of price changes
- Minute taker professional minutes.
- Co-ordinate meetings and functions for B2B team Meeting scheduler and planner.
- Liaise with Customer Service Centre regarding delivery problems when field force unavailable
- Act as focal point for price change notifications to customers
- MRD and KYC (Know Your Customer) processes to open accounts.
- Weekly and monthly compilation of sales volume reports per customer and sectors.
- Complete and Submit reports monthly to Central team with commentary
- Involvement in annual business plans.
- Assist in asset disposal/transfers and ensure necessary documentation in place
- Keep up to date filing system for customer files.
- Assist marketing with Commercial marketing activities
Requirements
- Degree in Business Administration or related field
- Excellent interpersonal amp; Communication skills
- Must be mature, assertive, outgoing, able to work independently amp; under pressure, and thrives on challenges.
- The person should have sound analytical capabilities, must be a quick learner who will grasp new concepts quickly and be able to adapt to change.
- Computer Literate; MS Office, Outlook, Intermediate Excel, PowerPoint, ERP Systems experience
Benefits
Market related Remuneration and Benefits
Closing Date: 28 April 2023